The holidays are approaching again and that means that it will be extra busy at the various download stores and streaming services. As a result, processing times can increase considerably from mid-November. We therefore advise you to make your releases as broad as possible - preferably at least fifteen days - before the desired release date.
Also note that from Friday 22 December to Tuesday 2 January 2017, most platforms will not process new uploads and changes to existing releases. There may also be some delay in the beginning of January.
Due to the holidays, WM Digital Services from 23 December 2017 to 1 January 2018 cannot be reached by telephone. You can reach us for urgent matters via firstname.lastname@example.org. We also do not process royalty payments between Christmas and New Year, so if you would like to receive another payment in 2017, please indicate this by 20 December at the latest. via your account.