Holidays

Accessibility WM Digital Services during the holidays

Geek it or not, but 2020 is now really coming to an end. From December 24, 2020 to January 3, 2021, we will take it a bit easier and the support of most streaming services will also be on the back burner around the holidays.

Availability by phone
Due to the holidays, WM Digital Services will not be available by telephone or WhatsApp from Thursday 24 December 2020 to Sunday 3 January 2021. For urgent matters you can contact us by email. We will be ready for you again on Monday 4 January. During this period it is still possible to upload and distribute your releases via our site.

Do you have questions about the planning of your release? Feel free to mail to info@wmdigitalservices.nl.

We wish customers and partners of WM Digital Services a Merry Christmas and a good, healthy New Year!

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Processing times around the holidays

Forget it or not, but 2020 will also come to an end someday ...

With about six weeks to go until the holidays, we would like to point out that in the coming weeks it will be extra busy again at all streaming platforms and at the various support channels. Our usual advice is to ship releases at least seven days before the desired release date, but a broader schedule in November and December won't hurt.

Do you want to use Spotify's “playlist consideration? Then we recommend that you plan your release at least ten days in advance.

Do you have questions about the planning of your release? Feel free to mail to info@wmdigitalservices.nl.

Availability by phone
Due to the holidays, WM Digital Services cannot be reached by telephone from Thursday December 24, 2020 to Sunday January 3, 2021. For urgent matters you can contact us by email. We will be ready for you again on Monday 4 January.

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Processing times around the holidays

It is already November, and that means that the end of the year is coming. It also means that, in addition to a larger amount of regular releases, many seasonal releases will be released, from Santa Claus and Christmas albums to new sing-alongs for the carnival season.

wm christmas

Do you have plans for a release in November, December, or the first week of January? Keep in mind that it will be extra busy with the various in the coming weeks online platforms. So plan your release data a bit wider than usual and if in doubt, contact us so that we can see if your schedule is feasible.

WM Digital Services cannot be reached by phone from Monday 23 December 2019 to Wednesday 1 January 2020. Of course you can upload releases via our website during this period and urgent support questions by email will be answered as usual.

Do you have any questions? Look at our 'help' page or mail to info@wmdigitalservices.nl. We are happy to help you!

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Processing times in November and December

The holidays are approaching again and that means that it will be extra busy at the various download stores and streaming services. As a result, processing times can increase considerably from mid-November. We therefore advise you to make your releases as broad as possible - preferably at least fifteen days - before the desired release date.

Also note that from Friday 22 December to Tuesday 2 January 2017, most platforms will not process new uploads and changes to existing releases. There may also be some delay in the beginning of January.

Due to the holidays, WM Digital Services from 23 December 2017 to 1 January 2018 cannot be reached by telephone. You can reach us for urgent matters via info@wmdigitalservices.nl. We also do not process royalty payments between Christmas and New Year, so if you would like to receive another payment in 2017, please indicate this by 20 December at the latest. via your account.

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Processing times around the holidays

It is already November, and that means that the end of the year is coming. It also means that, in addition to a larger amount of regular releases, many seasonal releases will be released, from Santa Claus and Christmas albums to new sing-alongs for the carnival season.

wm christmas

Do you have plans for a release in November, December, or the first weeks of January? Then keep in mind that it will be extra busy with the various in the coming two months online platforms. So plan your release data a bit wider than usual and if in doubt, contact us so that we can see if your schedule is feasible.

From Saturday 24 December 2016 to Sunday 1 January 2017, WM Digital Services is not available by phone. Of course you can upload releases via our website during this period and urgent support questions by email will be answered as usual.

Do you have any questions? Look at our 'help' page or mail to info@wmdigitalservices.nl. We are happy to help you!

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WM Digital Services

Online music distribution with a personal touch: your music on Spotify, iTunes, Apple Music, Deezer, Tidal, Instagram and other major platforms.

Mail: info@wmdigitalservices.nl
Tel: 06-52384531 [Only during office hours]

Chamber of Commerce number 14122344
VAT number NL001103189B98

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