Rest assured, it will take a while before we officially wish you happy holidays, but just like in previous years, we would like to draw your attention to the fact that by the end of the year longer processing times will occur for most streaming services and download stores. This has to do with the larger number of releases that are delivered during this time of year and with the fact that support departments are closed around the holidays. Also think of the American Thanksgiving at the end of November.
We advise you to deliver releases that should appear online between mid-November and early January well in advance. Do you want to know if your schedule is feasible? Feel free to mail to firstname.lastname@example.org.
Data to monitor:
22 / 23 November: Thanksgiving. The support departments of American platforms are not available during this period. At Apple, the import of new releases is completely stopped during these days.
14 December: Do you have releases that have to be published online before Christmas? Then make sure that they are processed no later than December 14.
24 December 2018 to 1 January 2019: during this period we are not available by phone. You can reach us by e-mail, but keep in mind that the support departments of most platforms are closed and we therefore have to wait longer for a response.