Processing time

Processing times around the holidays

It is already November, and that means that the end of the year is coming. It also means that, in addition to a larger amount of regular releases, many seasonal releases will be released, from Santa Claus and Christmas albums to new sing-alongs for the carnival season.

wm christmas

Do you have plans for a release in November, December, or the first week of January? Keep in mind that it will be extra busy with the various in the coming weeks online platforms. So plan your release data a bit wider than usual and if in doubt, contact us so that we can see if your schedule is feasible.

WM Digital Services cannot be reached by phone from Monday 23 December 2019 to Wednesday 1 January 2020. Of course you can upload releases via our website during this period and urgent support questions by email will be answered as usual.

Do you have any questions? Look at our 'help' page or mail to info@wmdigitalservices.nl. We are happy to help you!

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Processing times in November and December

Rest assured, it will take a while before we officially wish you happy holidays, but just like in previous years, we would like to draw your attention to the fact that by the end of the year longer processing times will occur for most streaming services and download stores. This has to do with the larger number of releases that are delivered during this time of year and with the fact that support departments are closed around the holidays. Also think of the American Thanksgiving at the end of November.

We advise you to deliver releases that should appear online between mid-November and early January well in advance. Do you want to know if your schedule is feasible? Feel free to mail to info@wmdigitalserivces.nl.

Data to monitor:
22 / 23 November: Thanksgiving. The support departments of American platforms are not available during this period. At Apple, the import of new releases is completely stopped during these days.
14 December: Do you have releases that have to be published online before Christmas? Then make sure that they are processed no later than December 14.
24 December 2018 to 1 January 2019: during this period we are not available by phone. You can reach us by e-mail, but keep in mind that the support departments of most platforms are closed and we therefore have to wait longer for a response.

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Can I choose the release date myself?

Yes, when creating a release you can indicate the desired release date yourself. Keep in mind that most stores need a few working days to import and process a release. Our advice is to send releases at least ten days before the desired release date.

An indication of the processing time of each platform can be found via the overview of the available stores.

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WM Digital Services

Online music distribution with a personal touch: your music on Spotify, iTunes, Apple Music, Deezer, Tidal, Instagram and other major platforms.

Mail: info@wmdigitalservices.nl
Tel: 06-52384531 [Only during office hours]

Chamber of Commerce number 14122344
VAT number NL001103189B98

All amounts stated on our website include 21% VAT.

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